– All class, workshop and event sales are final. We do not offer refunds on any yoga class purchases, including single classes, class packs, memberships, workshops or teacher trainings.
– Class packs are non-refundable and cannot be extended or “frozen.”
– We ask that you are mindful of our community members who are wait-listed to practice in person. Please cancel at the minimum of 12 hours prior to start time to avoid losing your class purchased.
– Payment and fees are due in full at the time of registration or class start time.
– All clients must keep a credit card with up-to-date billing info on their account. Membership auto-pays must be paid in full to keep the account in good standing, failure to do so will place your account on hold.
– 6 month and yearly unlimited can be “frozen” once for a period of up to 4 weeks.
– All fees and schedules are subject to change without notice.
APPAREL & MERCHANDISE REFUND & RETURN POLICY
RETURNS
ITEMS PURCHASED AT OUR PHYSICAL LOCATION MAY BE RETURNED IN UNUSED, UNOPENED, ORIGINAL CONDITION/PACKAGING WITHIN 7 DAYS OF PURCHASE. NO REFUNDS ALLOWED ON JEWELRY, CRYSTALS OR FOOD ITEMS.
OUR ONLINE PURCHASE POLICY LASTS 7 DAYS. IF 7 DAYS HAVE GONE BY SINCE YOUR ONLINE PURCHASE WAS DELIVERED, UNFORTUNATELY WE CAN’T OFFER YOU A REFUND OR EXCHANGE.
TO BE ELIGIBLE FOR A RETURN, YOUR ITEM MUST BE UNUSED AND IN THE SAME CONDITION THAT YOU RECEIVED IT. IT MUST ALSO BE IN THE ORIGINAL PACKAGING.
TO COMPLETE YOUR RETURN, WE REQUIRE A RECEIPT OR PROOF OF PURCHASE.
PLEASE DO NOT SEND YOUR PURCHASE BACK TO THE MANUFACTURER.
REFUNDS (IF APPLICABLE)
ONCE YOUR RETURN IS RECEIVED AND INSPECTED, WE WILL SEND YOU AN EMAIL TO NOTIFY YOU THAT WE HAVE RECEIVED YOUR RETURNED ITEM. WE WILL ALSO NOTIFY YOU OF THE APPROVAL OR REJECTION OF YOUR REFUND.
IF YOU ARE APPROVED, THEN YOUR REFUND WILL BE PROCESSED, AND A CREDIT WILL AUTOMATICALLY BE APPLIED TO YOUR CREDIT CARD OR ORIGINAL METHOD OF PAYMENT, WITHIN 7 DAYS.
LATE OR MISSING REFUNDS (IF APPLICABLE)
IF YOU HAVEN’T RECEIVED A REFUND YET, FIRST CHECK YOUR BANK ACCOUNT AGAIN.
THEN CONTACT YOUR CREDIT CARD COMPANY, IT MAY TAKE SOME TIME BEFORE YOUR REFUND IS OFFICIALLY POSTED.
NEXT CONTACT YOUR BANK. THERE IS OFTEN SOME PROCESSING TIME BEFORE A REFUND IS POSTED.
IF YOU’VE DONE ALL OF THIS AND YOU STILL HAVE NOT RECEIVED YOUR REFUND YET, PLEASE CONTACT US AT: 305-666-2006
SALE ITEMS (IF APPLICABLE)
ONLY REGULAR PRICED ITEMS MAY BE REFUNDED, UNFORTUNATELY SALE ITEMS CANNOT BE REFUNDED.
EXCHANGES
WE ONLY REPLACE ITEMS IF THEY ARE DEFECTIVE. IF YOU NEED TO EXCHANGE IT FOR THE SAME ITEM, SEND US AN EMAIL AT [email protected] OR CALL US AT 305-666-2006 AND SEND YOUR ITEM WITH ITS ORDER/TRANSACTION NUMBER TO: INTEGRAL YOGA CENTER. ATTN: ORDER EXCHANGE. 5691 SW 102nd AVE, MIAMI, FL 33173
GIFTS
IF THE ITEM WAS MARKED AS A GIFT WHEN PURCHASED AND SHIPPED DIRECTLY TO YOU, YOU’LL RECEIVE A GIFT CREDIT FOR THE VALUE OF YOUR RETURN. ONCE THE RETURNED ITEM IS RECEIVED, A GIFT CERTIFICATE WILL BE MAILED TO YOU.
IF THE ITEM WASN’T MARKED AS A GIFT WHEN PURCHASED, OR THE GIFT GIVER HAD THE ORDER SHIPPED TO THEMSELVES TO GIVE TO YOU LATER, WE WILL SEND A REFUND TO THE GIFT GIVER AND HE WILL FIND OUT ABOUT YOUR RETURN.
SHIPPING
TO RETURN YOUR PRODUCT, YOU SHOULD MAIL YOUR PRODUCT TO: INTEGRAL YOGA CENTER. ATTN: ORDER RETURN. 5691 SW 102nd AVE, MIAMI, FL 33173
YOU WILL BE RESPONSIBLE FOR PAYING FOR YOUR OWN SHIPPING COSTS FOR RETURNING YOUR ITEM. SHIPPING COSTS ARE NON-REFUNDABLE. IF YOU RECEIVE A REFUND, THE COST OF RETURN SHIPPING WILL BE DEDUCTED FROM YOUR REFUND.
DEPENDING ON WHERE YOU LIVE, THE TIME IT MAY TAKE FOR YOUR EXCHANGED PRODUCT TO REACH YOU MAY VARY.
YOGA RESEARCH FOUNDATION/INTEGRAL YOGA CENTER IS NOT RESPONSIBLE FOR PROVIDING ANY ADDITIONAL RETURN LABELS. IF YOUR ORDER HAS BEEN SENT TO A DESTINATION OUTSIDE OF THE US, CUSTOMS DUTIES AND SALES TAXES ARE NOT REFUNDABLE THROUGH YOGA RESEARCH FOUNDATION/INTEGRAL YOGA CENTER. HOWEVER, YOU MAY BE ABLE TO RECOVER THESE BY CONTACTING YOUR LOCAL CUSTOMS BUREAU DIRECTLY.
IF YOU HAVE ANY QUESTIONS ABOUT YOUR REFUND OR RETURN, PLEASE CONTACT US AT 305-666-2006 OR SEND AN EMAIL TO [email protected] AND WE WILL GET BACK TO YOU WITHIN TWO BUSINESS DAYS.